8+ years across AI, architecture, and infrastructure

IBM / HashiCorp · Remote (TX)

• Lead discovery, requirements gathering, workflow mapping, and technical enablement for internal AI initiatives supporting Sales, Field, Product, R&D, GTM, and enterprise customer-facing teams.
• Design, build, and optimize AI-powered workflows using retrieval-augmented generation (RAG), LLMs, system prompt engineering, prompt testing, LangSmith observability, model evaluation, embeddings, vector databases, workflow automation, API integrations, and fine-tuning experimentation.
• Translate ambiguous business and operational needs into AI adoption roadmaps, MVP workflows, demos, rollout plans, and self-service experiences that help teams move from experimentation to repeatable usage.
• Build AI-enabled workflows connecting Slack, Snowflake, Jira, Zendesk, Gainsight, enterprise knowledge bases, and internal systems to automate requests and streamline work across platforms.
• Contribute UI and full-stack improvements to a React/TypeScript and Flowise-based AI platform, improving usability, reliability, and adoption.
• Create technical demos, enablement materials, and stakeholder walkthroughs to support AI activation and scalable internal adoption.

HashiCorp · Remote (TX)

• Supported $22M+ ARR across enterprise accounts, providing post-sales technical guidance and adoption strategy for Terraform, Vault, and Consul in complex hybrid-cloud environments.
• Led technical discovery with enterprise customers to uncover new use cases, identify adoption blockers, and contribute directly to upsell motions and platform expansion.
• Collaborated with AEs, SEs, Product, and Engineering to shape PoC strategy, deliver tailored demos, and build technical champions within customer organizations.
• Contributed to an internal AI assistant using LLMs and NLP, trained on internal documentation to support pre-sales discovery and post-sales enablement.
• Developed validated designs, integration playbooks, and onboarding materials to help customers accelerate deployment and reduce implementation risk.
• Aligned infrastructure strategy with customer business goals, helping quantify ROI and connect technical outcomes to measurable business value.

Slalom Consulting · Austin, TX

Ameriprise Financial · Minneapolis, MN

• Led application feature development from discovery to delivery, influencing roadmap priorities on a cross-functional Agile team.
• Developed and maintained RESTful APIs and microservices in Java and Scala for distributed applications, improving performance and resilience across environments.

Outside the tech track